This policy applies solely to prices published by Wedderburn Scales Ltd on https://www.wedderburn.co.nz
Prices are published in NZ$ and exclude GST and delivery, both of which are stated separately at checkout.
Unless stated otherwise, our published price includes;
A lot of our equipment can be “up-spec’d” with additional features. For your convenience, features that are frequently requested have been listed against each model, as have spare parts. If they can be ordered on-line, then pricing is also listed to help you weigh up your options.
Not everyone requires these services, so we don’t automatically include them in our pricing. We do have a team of very competent people located throughout New Zealand ready to help and can provide a quote upon request. Simply include details in your enquiry or call 0800 933-932.
You may notice that not all equipment can be purchased on-line and as such will not have pricing published. When navigating choices available, these items can be a little tricky to ensure the model selected is fit for purpose. That’s why we offer a free service to help you choose. Please select the “enquire” button or call us for assistance.
Customers will be billed immediately upon making a transaction and payments will be reflected on their payment statements as “Wedderburn Scales Ltd Online Purchase” and will include a unique transaction number and total transaction value including GST and any applicable Delivery charges.
We encourage our eCommerce customers to print and retain a copy of their transaction at the time of order confirmation.
Each customer agrees to provide Wedderburn 30 days to attempt settlement of any billing dispute before disputing with any third-party credit/debit card company or bank. Wedderburn must be the first option in billing disputes.
Should Wedderburn receive a chargeback from a third-party credit/debit card company or bank on the customer’s behalf before Wedderburn has been given a chance to resolve the issue, Wedderburn has the right to collect on the rendered goods/services and any fees associated with those disputes.
Regardless of the outcome of the chargeback, Wedderburn retains the right to collect on any rendered goods/services or fees that are due. Wedderburn will submit any disputed amounts to a collection agency. Once a chargeback has been received, Wedderburn will immediately suspend the account until the matter is resolved.